Shipping Policy

Thank you for shopping with Eastway Mart. This Shipping Policy explains how orders are processed and shipped.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
If we are experiencing a high volume of orders or delays due to external factors, processing times may be extended.

You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing):

  • Standard Shipping: 5–10 business days
  • Expedited Shipping (if available): 3–7 business days

Delivery times may vary depending on your location, carrier delays, customs processing, or unforeseen circumstances.

Shipping Destinations

We currently ship to:

  • United States
  • International destinations (availability may vary)

If international shipping is available for your location, applicable customs duties, taxes, or import fees are the responsibility of the customer.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–48 hours to update.

Customs, Duties, and Taxes

Eastway Mart is not responsible for any customs duties, taxes, or fees applied to international orders. These charges are determined by your local customs authority.

Delays

Shipping delays can occasionally occur due to:

  • Weather conditions
  • Carrier issues
  • Customs inspections
  • High order volumes

We are not responsible for delays once the package has been handed over to the carrier.

Lost or Damaged Packages

Eastway Mart is not responsible for lost, stolen, or damaged packages once marked as delivered by the carrier.
If your package arrives damaged, please contact the shipping carrier directly.

For assistance, you may contact us at support@eastwaymart.com.

Incorrect Address Disclaimer

Please ensure that your shipping address is entered correctly.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about shipping, please contact us:

Email: support@eastwaymart.com
Business Name: EverShift Commerce LLC
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States